Even after an inspection at Mumbai, the flight was given a thumbs up to continue its operation.
The fuselage or body of Boeing 737 aircraft which was carrying 136 passengers was extensively damaged, and officials stated it was a potentially risky situation.
The passengers were shifted to another aircraft at Mumbai to travel to Dubai. The two pilots have been suspended pending investigation. It was reported by Trichy airport officials that they have observed that the aircraft might have come in contact with the airport perimeter wall. The wheels of the aircraft hit a wall of the Trichy airport.
The Air India flight, bound to Dubai took off from Trichy airport at a runway speed of 250-290 km per hour. "The pilots reported that the aircraft systems were operating normally and chose to continue with the flight", said a source.
The pilots, who were seemingly unaware of the damage to the Boeing 737, reported that "all systems were functioning normally".
The incident took place around 1.20 am and the flight landed around 5:35 am in Mumbai. An internal inquiry has been ordered and co-pilot has been de-rostered until the investigation is done.
The pilot in command has 3,600 hours of flying experience on the Boeing 737, including 500 hours as a commander and the first officer has about 3000 hours of experience on the Boeing 737. "All passengers were landed safely at Mumbai airport and another aircraft from Mumbai to Dubai was arranged", the statement further read. "So we allowed them (to proceed)", he said. It must be noted that the AI Express informed Directorate General of Civil Aviation (DGCA) about the incident.
Chennai-based Air Passengers Association of India President Sudhakara Reddy demanded that the government take serious cognizance of the aviation safety incidents and upgrade the training and safety infrastructure accordingly.
Tamil Nadu Tourism Minister Vellamandi N Natarajan visited Tiruchirappalli airport and inspected the accident spot.